Login
      Contents x
      Live Station error codes
        • Print
        • PDF
        Contents

        Live Station error codes

          • Print
          • PDF
          Article Summary

          Error codes

          If a wrong Live Station API request is sent, or an error occurs during its processing, then the success or failure result is returned as an HTTP status code. The detailed message is then returned in JSON format.

          There are two types of error codes: Live Station API's common error codes and API Gateway error codes.

          Error codesError nameResponse messageDescription
          250000EXCEPTIONUnexpected error occurred.Error occurred
          250001CUSTOM_MESSAGE{0}Error occurred
          250002INVALID_FORMAT{0}: invalid value.Invalid requested value's format
          250003REQUIRED_HEADERMissing required header.Required request header omitted
          250004NOT_FOUND{0} not found.Requested resource not found
          250005NOT_AVAILABLE{0} not available.Request resource not available
          250006UNAUTHORIZEDUnauthorized {0}.No permissions to the requested resource
          250007CONNECTION_FAILED{0} connection failed.Connection failed
          250008REQUEST_FAILEDRequest failed.Request failed
          250009THIRD_SERVER_EXCEPTIONThird-party interface exception: {0}.Internal error occurred
          250010POLICY_CHECK_FAILEDWe cannot accomplish the task as permissions are not granted for the sub account.
          Please modify permissions for the account through the Sub Account service.          		Not enough Sub Account permissions
          250011NEED_VALUE{0} must has a valid valueInvalid value
          250012JSON_PARSE_GENERAL_ERRORInvalid request data,please checkInvalid data
          250013OPEN_API_OKOK
          250014FORMVALIDATION_FAILEDForm validation failedInvalid data
          250015OPEN_API_UNAUTHORIZEDACCESS_DENIEDAccess denied
          250016INTERNAL_SERVER_ERRORServer errorServer error occurred
          250017OPEN_API_UNAUTHORIZEDUnauthorizedNo permissions to the requested resource
          250018OPEN_API_BAD_REQUESTBad RequestInvalid request
          250019OPEN_API_UNSUPPORTED_REGIONThe Region {0} not support now.Currently unsupported Region
          250020OPEN_API_INVALID_REGION_CODEInvalid region code {0}.Invalid Region code
          250021OPEN_API_PARAM_TYPE_ERRORInvalid parameter type.{0} can not convert to type {1}.Invalid parameter type
          250022INVALID_HTTP_HTTPS_URLThe url that you specified is not invalid format.Invalid URL format
          250023OPEN_API_USER_NO_PERMISSIONS{0} no permissions.No API permissions
          250024INVALID_PAGE_SIZEWRONG_PAGE_SIZENO_PARAMETER (valid range 1-100)Unsupported paze_size_no request
          250100CHANNEL_NOT_FOUNDChannel is not foundChannel not found
          250101CHANNEL_IS_NOT_PUBLISHINGThis channel is not publishing nowNot a channel currently streaming
          250102CHANNEL_IS_PUBLISHINGThis channel is publishingChannel currently streaming
          250103CHANNEL_NEVER_BEEN_PUBLISHEDThis channel has never been published.Channel never streamed
          250104CHANNEL_NAME_IS_WRONGChannel names can be entered with a minimum of 3 characters and a maximum of 20 characters. Special character "_" allowed.Channel name is not the format supported by Live Station
          3자 이상 20자 이하, "_" 허용
          250105START_TEST_PUBLISH_FAILEDStart publish failed
          250106STOP_TEST_PUBLISH_FAILEDStop publish failed
          250107CDN_IS_NOT_RUNNINGThis channel's CDN is not runningThis channel's CDN does not work
          250108CDN_NOT_SET_SECURE_TOKENCDN secure token cannot set
          250109CNANNEL_CANNOT_DELETE_DUE_TO_CDN_STATUSIf CDN status is creating or changing, channel cannot be deleted.The channel cannot be deleted if CDN is being created or changed
          250110CHANNEL_CANNOT_CREATE_INSTANCECannot create channel, reason: {0}
          250111CHANNEL_CANNOT_CONFIGURE_NOTIFICATION_WRONG_NOTITYPEWrong notification typeInvalid notification type
          250112CHANNEL_CANNOT_CONFIGURE_NOTIFICATIONCannot configure Notification
          250113UNAVAILABLE_CHANNELIn order to return channel, CDN must be returned first.
          250114CHANNEL_CAN_DELETE_ONLY_READYChannel can be deleted only in 'READY' state.Only channels in READY state can be deleted
          250115CHANNEL_DID_NOT_SET_DVRThe channel didn't set DVRChannels without DVR settings
          250116MISSING_QUALITYSET_IDThe request did not include the required "QualitySet"
          250117DUPLICATE_PLATNAME_RTMPPATHchannel.error.250117
          250118NEED_CDN_TYPEThe request did not include the required "CDN_TYPE"
          250119NEED_CDN_INSTANCE_NOThe cdnInstanceNo is needed when createCdn is false.
          250120WRONG_CDN_TYPEThe cdn type that you specified is not allowed: only "CDN_PLUS", "GCDN" is supported.- Unsupported CDN type
          "CDN_PLUS", "GCDN" 만 지원
          250121WRONG_IMMEDIATE_ONA_IR_SETThe request channel did not set useDvr.
          250122WRONG_TIME_MACHINE_MIN_IN_SETThe timemachineMin should be 360.timemachineMin can only be set as 360 minutes
          250123NOT_FOUND_CHANNELIDThe specified channel Id does not exist.This channel ID does not exist
          250124NOT_FOUND_CDNThe request does not allowed: You can get url only cdn status is "RUNNING"
          250125NOT_FOUND_CHANNELThe request does not allowed: You can get url only channel status is "READY"
          250126INVALID_TARGET_PLATFORM_PROFESSIONALThe number of professional type can not exceed 5 : targetPlatform is allowed between 1 and 5
          250127INVALID_PLAN_TYPEThe plan type that you specified is not allowed.
          250128INVALID_TARGET_PLARFORM_STANDARDThe number of standard plan type can not exceed 3 : targetPlatform is allowed between 1 and 3
          250129INVALID_TARGET_INVALID_RTMP_URLThe input of rtmp url that you specified is not allowed
          250130INVALID_WRONG_TARGET_NAMEThe restream targetName value that you specified is not allowed : [STEAM, MIXER , TWITCH , YOUNOW , USTREAM , AFREECA_TV , NAVER_TV , V_LIVE, LINE_TV , PRISM, LIVESTATION, CUSTOM] ar e supported.
          250131INVALID_RESTREAM_CHANNEL_NAMEThe channel value that you specified is not allowed.
          250132CHANNEL_CAN_UPDATE_ONLY_READYChannel can be updated only in 'READY' state.
          250133WRONG_RECORD_START_REQUESTThe request channel did not set useDvr
          250134INVALID_RECORD_START_REQUESTThe request channel status is no "PUBLISHING"
          250135DUPICATE_RECORD_STARTThe request does not allowed : the recording has been start already
          250136INVALID_RECORD_STARTThe request does not allowed : the recording has been start already
          250137WRONG_RECORD_STOP_REQUESTThe request does not allowed : the recording status is not "TRUE"
          250138NEED_TIME_MACHINE_MINThe param timemacineMin is needed when useDvr is true.
          250139IMMEDIATE_ONAIR_SHOULD_FALSEThe param immediateOnair should be false when NO_RECORD set
          250140CREATE_CHANNEL_CDN_RUNNINGCdn status should be running when create channel.
          250141NOT_ONAIR_STATUSYou can get time machine url only recording status is TRUE.
          250142CHANNEL_NAME_NOT_NULLChannelName should not be null.
          250143MISSING_STREAM_KEYThe request did not include the required "stream key".
          250144CHANNEL_REACH_LIMITThe creation limit is set.
          You can no longer create {0}.
          Please contact customer support or your administrator to modify the limit.
          Generation limit: {1} / Number of generations: {2}          		Limited to create channel
          250145CHANNEL_REACH_LIMIT_GBThe creation limit is set.
          You can no longer create {0}.
          Please contact customer support or your administrator to modify the limit.
          Generation limit: {1} / Number of generations: {2}          		Limited to create channel
          250146DETAIL_REACH_LIMITThe creation limit is set.
          You can no longer create {0}.
          Please contact customer support or your administrator to modify the limit.
          Product Type : {1} / Generation limit: {2} / Number of generations: {3}          		Limited to create channel
          250147DETAIL_REACH_LIMIT_GBThe creation limit is set.
          You can no longer create {0}.
          Please contact customer support or your administrator to modify the limit.
          Product Type : {1} / Generation limit: {2} / Number of generations: {3}          		Limited to create channel
          250148LIMIT_SETThere is a restriction set on how many can be created. No more {0} can be created.
          250149DUPLICATE_CHANNEL_ONThere is a restriction set on how many can be created. No more {0} can be created.
          250150CHANNEL_CAN_NOT_OFFIt may be set as OFF only when the channel status is READY or PUBLISHING.
          250151RECORD_FILE_DETAIL_PATH_ERRORThe detail path can be at least 1 character, up to 20 characters and must start with '/'. (include English, /, -, _, numbers)
          250152VOD_CHANNEL_CAN_NOT_OFFIt may be set as OFF only when the channel status is RESERVED or PUBLISHING.
          250153QUALITYSET_NOT_ALLOWEDThe request qualitySet not allowed.
          250154VOD_CHANNEL_BAD_STATUS_FOR_SERVICE_URLQuality is not found.
          250155VOD_CHANNEL_UPDATE_IN_INVALID_STATUSQuality is not found.Channel setting can be update available only in READY, RESERVED.
          250200SCHEDULE_MAX_FILE_SIZEThe schedule vod files size limit is 50.
          250201SCHEDULE_INVALID_START_TIMEThe valid start time is bigger than now+10 minutes and less than now+14 days.
          250202VOD_FORMAT_NOT_VALIDThe request does not allowed : it allowed only MP4 format.
          250203SCHEDULE_VOD_DOWNLOAD_FAILEDDownload vod files failed.
          250204SCHEDULE_VOD_INVALID_FORMATUn-support vod file type.
          250205SCHEDULE_VOD_OVER_MAX_DURATIONThe total video duration over 24hours.
          250206SCHEDULE_NOT_FOUNDSchedule not found.
          250207SCHEDULE_EVENT_PROCESSINGschedule processing
          250208SCHEDULE_EVENT_PROCESSING_FAILschedule processing failed
          250209SCHEDULE_EVENT_CREATINGschedule creating
          250210SCHEDULE_INVALID_START_TIME_FORMATInvalid start time format, the valid format is yyyyMMddHHmmss.
          250211SCHEDULE_UPDATE_WITH_INVALID_CHANNEL_STATUSYou can update schedule when channel status is RESERVED.
          250212SCHEDULE_ALREADY_BIND_CHANNELYou can't create schedule for this channel, because a schedule has bind to the channel.
          250213SCHEDULE_CREATE_INVALID_CHANNEL_STATUSYou can create schedule when channel status is READY
          250214SCHEDULE_VOD_PATH_NOT_EXISTSInvalid vod file paths : {0}.
          250215SCHEDULE_UPDATE_NEED_ONE_OR_MORE_FIELDYou should request update one or more fields.
          250300QUALITY_NOT_FOUNDQuality is not found.
          250301QUALITYSET_ID_NOT_FOUNDThe qualitySetId that you specified not found.
          250302QUALITYSET_MUST_HAVE_ONLY_ONE_1080PQuality set must have only one 1080p quality.
          250303OPEN_API_SYSTEM_QUALITY_PROFILE_CANNOT_DELETEDelete system quality profile is not allowed.
          250304QUALITY_INVALID_USER_INFOInvalid user info.
          250305QUALITY_SET_FORBIDDEN_UPDATESystem resource cannot updateSystem resources cannot be updated
          250306RESOURCE_IN_USEResource is in useThis resource is currently in use
          250307INVALID_SEGMENT_DURATIONThe segment duration value that you specified is not allowd (exceeds valid limit or wrong type) : valid value is allowed integer value between 1000 and 10000 in 500 units is supported. (unit : milliseconds )
          250309OPEN_API_INVALID_SEGMENT_COUNTThe segment count value that you specified is not allowed (exceeds valid limit or wrong type): valid value is allowed integer between 2 and 10
          250311OPEN_API_SYSTEM_QUALITYSET_CANNOT_DELETEDelete system quality set is not allowed.System resource cannot be deleted
          250312QS_NAME_RULEOnly Alphabets, Numbers and Hypen are allowed. The length must be between 3 and 20 characters.영문, 숫자, "-" 허용, 3자 이상 20자
          250313QUALITY_SIZE_RANGEquality size error (min:1, max:4)Quality can be set to a minimum of 1 and maximum of 4
          250314QUALITY_VIDEO_NEED_CODECVideo codec must have a value
          250315QUALITY_VIDEO_NEED_CODEC_PROFILEVideo codec profile must have a value
          250316QUALITY_VIDEO_NEED_CODEC_PROFILE_LEVELVideo codec profile level must have a value
          250321Video bitrate must be greater than or equal to 1
          250322QUALITY_VIDEO_BITRATE_SMALLERVideo bitrate must be less than or equal to 20000000
          250323QUALITY_VIDEO_BFRAME_BIGGERVideo B frames must be greater than or equal to 0
          250324QUALITY_VIDEO_BFRAME_SMALLERVideo B frames must be less than or equal to 4
          250325QUALITY_AUDIO_NEED_CODECAudio codec must have a value
          250327QUALITY_AUDIO_NEED_SAMPLERATEAudio sampling rate must have a value
          250328QUALITY_AUDIO_NEED_CHANNELAudio channels must have a value
          250333QUALITY_AUDIO_PROFILE_AAC_ONLY{0} Profile only when AAC
          250334QUALITY_VIDEO_BFRAME_480PbFrames only 0 is available if resolution less than 409920(854*480)
          250335QUALITY_VIDEO_BFRAME_720PbFrames only 0,1,2 are available if resolution less than 921600 (1280*720)
          250336QUALITY_VIDEO_FRAMERATE_BIGGERVideo frame rate must be greater than or equal to 1Video frame rate must be at least 1
          250337QUALITY_VIDEO_FRAMERATE_SMALLERVideo frame rate be less than or equal to 60Video frame rate must be no more than 60
          250341QUALITY_VIDEO_ONLY_BASELINE_PROFILEOnly profile 'BASELINE' available for resolution less than 921600 (1280*720)
          250342QUALITY_VIDEO_SIZE_EVEN_INTEGEROnly even integer are available for video width and height
          250343QUALITY_TICKTOK_INTERVALInterval must bigger than 0Interval must be greater than 0
          250344QUALITY_TICKTOK_KEYMust input key
          250345QUALITY_TICKTOK_HEADERMust input header
          250348INVALID_CONTENT_TYPEThe request did not set content-type to "application/json"
          250351OPEN_API_INVALID_TIMEDMETA_INTERVALThe timedmeta that you specified is not allowed: only integer "1000" is supported.
          250353WRONG_AUDIO_CODECThe audio codec that you specified is not allowed: only "AAC", "MP3" audio codec is supported.
          250354WRONG_AUDIO_CODEC_PROFILEThe profile value of audio codec that you specified is not allowed: only profile LC is supported.
          250355WRONG_AAC_AUDIO_CHANNELThe audio channel value that you specified is not allowed: only audio channel value [0, 1,2,3,4,5,6,7,8] are supported
          250356WRONG_MP3_AUDIO_CHANNELThe audio channel value that you specified is not allowed: only audio channel value [0, 1, 2] are supported.
          250357WRONG_AUDIO_BITRATEThe audio bitrate value that you specified is not allowed(exceed valid limit or wrong type): valid value is allowed integer between 16 and 320.
          250358WRONG_AAC_AUDIO_SAMPLINGRATEThe audio sampling rate that you specified is not allowed: only audio sampling rate value AAC: [8000, 11025, 12000, 16000, 22050, 24000,32000, 44100, 48000, 64000,88200,96000] are supported.
          250359WRONG_MP3_AUDIO_SAMPLINGRATEThe audio sampling rate that you specified is not allowed: only audio sampling rate value MP3:[8000,11025, 12000,16000,22050,24000,32000,44100,48000] are supported.
          250360WRONG_VIDEO_CODECThe video codec that you specified is not allowed: only "H264" format is supported.
          250361WRONG_VIDEO_CODEC_PROFILEThe profile of video codec that you specified is not allowed: only profile value [BASELINE, MAIN, HIGH] are supported.
          250362WRONG_VIDEO_ORIENTATIONThe orientation of video that you specified is not allowed: only [FIX] is supported.
          250363WRONG_VIDEO_PROFILE_LEVELThe profile level of video that you specified is not allowed. only [0] is supported
          250364WRONG_PRESET_VIDEO_CODEC_REFERENCE_FRAMESThe reference frames of video that you specified is not allowed, only [1] is supported.
          250365WRONG_PRESET_VIDEO_BITRATEThe video bitrate value that you specified is not allowed: video bitrate value is an integer greater than 0 
          250366WRONG_PRESET_VIDEO_WIDTHThe width of video that you specified is not allowed: only width [integer between 128 and 1920] are supported.
          250367WRONG_PRESET_VIDEO_HEIGHTThe height of video that you specified is not allowed: only height [integer between 96 and 1920] are supported.
          250368WRONG_PRESET_VIDEO_FRAMERATEThe frame rate of video that you specified is not allowed : only frame rate value [10, 15, 23.97, 24, 29.97, 30, 50, 60] are supported.
          250370WRONG_PRESET_VIDEO_RATE_CONTROLThe rate control of video that you specified is not allowed : only width [VBR, CBR] are supported.
          250372MISSING_OBJECT_VIDEOThe request did not include the required "video" object
          250373MISSING_OBJECT_AUDIOThe request did not include the required "audio " object
          250374SYSTEM_QUALITY_PROFILE_CANNOT_DELETEDelete system quality profile is not allowed.System quality profile cannot be deleted
          250375MISSING_TIMED_METADATAThe request did not include the required "timedMetadata" object.(if "enableHlsTimedMetadata": true, timedMetadata object should be included.)
          250376TIMEDMETADATA_KEY_INVALIDThe timedmeta that you specified of key is not allowed: only "utc" is supported.
          250377MISSING_ENABLE_HLS_TIMED_METAThe request did not include the required "enableHlsTimedMeta"
          250378MISSING_AUDIO_BITRATEThe request do not include the required "audio bitrate"
          250502RECORD_FILE_UPLOAD_ERRORRecord file upload errorError occurred when uploading recording file
          250504RECORD_FILE_CANNOT_DELETECan not delete Record file: {0}Unable to delete recording file
          250505COULD_NOT_GET_OBJS_OAUTHCan't get objectStorage's access oAuthFailed to obtain permission to access Object Storage
          250506RECORD_LIST_NEED_CHANNEL_IDChannelId param should not be null when get record list.Channel ID parameter is required when viewing the recording list
          250507RECORD_UPLOAD_WRONG_STATUSRecord status should be TRANSFER_READY or TRANSFER_FAIL when upload.Recording file cannot be uploaded
          TRANSFER_READY, TRANSFER_FAIL 상태일때만 가능
          250508NOT_APPLY_OBJECT_STORAGEObject storage do not apply.Not subscribed to Object Storage
          250701INVALID_RECORDID_UPLOADThe record id that you request upload does not exist.
          250702NOT_FOUND_RECORDIDThe record id does not exist.
          250703INPUT_BUCKETNAMEThe input bucket name that you specified is not allowed.
          250704OUTPUT_BUCKETNAMEThe output bucket name that you specified is not allowed.
          250705BUCKET_NOT_FOUNDThe input bucket name doesn't exist.
          250706RECORD_FILE_NOT_FOUNDThe record file not found
          250707BUCKET_LOAD_ERRORCould not find object bucket.
          250156SNAPSHOT_CREATE_INVALID_CHANNEL_STATUSSnapshot can create only in RECORDING
          250157SNOASHOT_CREATE_NOT_ALLOWEDSnapshot can create since publishing minimum 1 second
          250158SNAPSHOT_CANNOT_CREATE_IN_DVR_FALSESnapshot can not create in dvr false.
          250159SNAPSHOT_NOT_FOUNDRequested snapshot not found.
          250160SHORT_CLIP_FILE_PATH_ERRORThe file path should be between 1 and 800 characters. It must begin with "/" and can include English letters, /, -, _, and numbers.
          250161SHORT_CLIP_INVALID_STARTInvalid start time, the minimum start is 0
          250162SHORT_CLIP_INVALID_ENDInvalid end time , the end time minus start time must bigger or equal to 100.
          250163SHORT_CLIP_UNSUPPORTEDThe request not allowed, you can create short clip when channel status READY or PUBLIHSING
          250164SHORT_CLIP_CREATINGThe short clip file {0} is being created. (Snapshot ID: {1})
          250165SHORT_CLIP_COMPLETEDThe short clip {0} file has been created. (Snapshot ID: {1})
          250166SHORT_CLIP_PROCESSING_FAILFailed to create short clip file {0}. (Snapshot ID: {1})
          250167SHORT_CLIP_UPLOAD_FAILFailed to upload short clip {0} file. (Snapshot ID: {1})
          250168SHORT_CLIP_NOT_FOUNDShort clip not found.
          250169SNAPSHOT_CREATEDSnapshot ID: {0} created.
          250170SNAPSHOT_CREATE_FAILEDSnapshot ID: {0} create failed.
          250171CHANNEL_SNAPSHOT_MISMATCHThe request not allowed,channel and snapshot info mismatch.
          250172SHORT_CLIP_START_TIME_TOO_BIGThe request start time too big.
          250173SHORT_CLIP_END_TIME_TOO_BIGThe request end time too big.
          250174SNAPSHOT_EXPIREDShort clip create not allowed: Snapshot expired.
          250400CONTENT_NOT_FOUNDContent not found.
          250401CURTAIN_INSERT_FAILEDLive curtain insert failed.
          250402CURTAIN_REMOVE_FAILEDLive curtain remove failed.
          250403HAS_INVALID_CONTENT_IDYour request not allowed: invalid content id.
          250404CURTAIN_INSERT_INVALID_STATUSYour request not allowed: invalid status.
          250405CURTAIN_CONTENT_HAS_DIFFERENT_RESOLUTIONYour request not allowed: the content you requested has different resolution.
          250406CURTAIN_REMOVE_WITH_INVALID_STATUSYour request not allowed: remove live curtain with invalid status.
          250407LIVE_CURTAIN_CONTENT_CREATINGCreating curtain content.
          250408LIVE_CURTAIN_CONTENT_READYReady curtain content.
          250409LIVE_CURTAIN_CONTENT_PROCESSING_FAILCurtain content process fail.
          250410LIVE_CURTAIN_CONTENT_DELETEDCurtain content deleted.
          250411CURTAIN_CONTENT_DOWNLOAD_FAILEDCurtain content download failed.
          250412CONTENT_FILE_NOT_FOUNDThe input content file not found: {0}.
          250413CONTENT_FILE_SIZE_TOO_BIGThe input content file size is too big,The supported max size is 100MB.
          250414CONTENT_FILE_UNSUPPORTEDThe input content file type unsupported.
          250415CONTENT_FILE_LIMIT_TO_ONE_IMG_AND_AUDIOOnly one image,one audio supported if contains both image and audio.
          250416CONTENT_CREATE_INVALID_FORMATThe request not allowed: valid format is img or img + audio or video1,video2...videoN.
          250417CONTENT_VIDEO_FILE_LENGTH_LIMITYour request not allowed: the video input count limit is 10.
          250418CONTENT_IMAGE_FILE_LENGTH_LIMITYour request not allowed: the image input count limit is 1.
          250419CURTAIN_INSERT_TIME_OUT_OF_RANGEThe insert time unsupported, allowed value is 1-10.
          250420LIVE_CURTAIN_REQUEST_NOT_ALLOWEDLive curtain feature only support general channel and quality setting that doesn't include bypass, audio only quality profile.
          250421CONTENT_DELETE_NOT_ALLOWEDThe content can't be deleted during CREATING.
          250422LIVE_CURTAIN_STARTED_ALREADYLive curtain has started already.
          250423CONTENT_IN_USINGYour request not allowed, content is in using.
          Was this article helpful?
          What's Next
          Change password!
          Changing your password will log you out immediately. Use the new password to log back in.
          Change profile
          Success!
          First name must have atleast 2 characters. Numbers and special characters are not allowed.
          Last name must have atleast 1 characters. Numbers and special characters are not allowed.
          Enter a valid email
          Enter a valid password
          Your profile has been successfully updated.
          Logout